Processing Time
Orders are processed within 1–2 business days. Orders are not shipped on weekends or holidays.
You will receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 5–7 business days
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Express Shipping: 2–3 business days
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Overnight Shipping: 1 business day
Please note: Delivery delays may occasionally occur due to carrier issues or high-volume seasons.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. Tracking information may take up to 24 hours to update.
International Shipping
We currently do/do not ship outside of the United States. (You can update this based on your store.)
Customs, Duties & Taxes
Your order may be subject to customs fees, duties, and taxes, which are not included in the product price or shipping cost. These charges are the customer’s responsibility.
Damaged or Lost Shipments
If your package is lost or arrives damaged, please contact us within 48 hours of delivery.
We will work with the shipping carrier to resolve the issue as quickly as possible.
Wrong Address Disclaimer
Please ensure your shipping address is correct.
We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions about your order or our shipping policy, contact us at:
Support Email: support@casagosupplysource.com